Policies

Privacy Policy for Address to Impress, LLC

Address to Impress takes privacy and data protection issues seriously. We have designed this Privacy Policy to explain how Address to Impress.com and Address to Impress, LLC handles personally identifiable information collected from users who register for services and submit information to Address to Impress through the Internet. For the purposes of this Privacy Policy, unless otherwise noted, all references to Address to Impress, LLC include www.addresstoimpress.com and Address to Impress. By using our website, you consent to the data practices described in this statement.

If you have questions about Address to Impress privacy practices please contact us at contactus@addresstoimpress.com

Product Purchase Policies

Product Color. Different monitors display colors differently. A large amount of distracting color on or next to your monitor can cause your eyes to see color on the screen differently as well. The printed product may be a different shade, tint of color, or darker or lighter than what you see on the sample and the proof. If you have a question about color, just ask us!

Shipping. We are not responsible for shipping delays caused by the shipping carrier.

Payment Options. Orders may be placed over the Internet using a Visa, MasterCard, American Express or Discover on our Secure Server.

Canceling An Order. If you have placed an order and wish to cancel the order, call Address to Impress at 662.298.5100 or email at contactus@addresstoimpress.com. When you email us, please include your order # in the subject line. Address to Impress strives to serve it’s customers to the best of our abilities, but please note the statements mentioned below that apply to ALL orders placed on our website:

Orders may not be cancelled by fax or mail.
If your order has been processed and printed but not shipped, only shipping costs may be refunded.
If your order has not been processed, a customer service representative will cancel your order and your credit card will be credited within 7-10 business days.

Returning an order. Because all orders are custom printed, we do not allow returns for refund. If there is an error in your personalization caused by us, you order will be reprinted at no charge to you. If personalization is submitted with errors, we will not correct and reprint for free. Contact us to see what we might be able to do.

Postage. Your stationery should be weighed for postage before mailing. When items are added to the envelopes, the weight can increase. Our cards are 6x9 in size and require a standard First Class Mail stamp, which is currently $0.44.

Please visit www.usps.com for more information regarding postage rates and fees.

Envelope Ordering. All invitations, stationery and photo cards include envelopes except where noted. You also have the option of ordering additional envelopes on the shopping cart page.

Pre-Order Envelopes. Pre-Ordering envelopes is an option for orders of 300 or more invitations, stationery or photo cards. Please email us at contactus@addresstoimpress.com or call 662.298.5100 for the additional cost.

Pricing. Although we hope this never happens, it is possible a price on the website may be incorrect. In this case, we will notify you of the price discrepancy and give you the option of not purchasing your product.

Printed Photograph Orders

General Photo Information

If you are using a photo taken by a professional photographer, we MUST have their signed permission. Please email us the written consent of the author (photographer) to contactus@addresstoimpress.com, including the Copyright Owner's name, address, and signature. This will certify that the author consents and authorizes Address to Impress and any of its printers to reproduce the work, the author will indemnify, defend and hold Address to Impress, LLC and any of its printers harmless from any suit, claim or demand arising from the reproduction of the work.
If you are unable to upload your digital photo when placing your order, please email your photo to contactus@addresstoimpress.com with your order number in the subject line.

Uploading a Digital Camera Photo

Upload your photo directly from your digital camera without cropping or editing. You will be able to crop your photo when personalizing your invitation or photo card.
Your photo must be a high resolution to print clearly. High resolution photos are 300 DPI or larger. Photos uploaded to Facebook, Flickr and other photo sharing websites may not print clearly. These websites often convert your photos to a lower resolution so they display faster.
Photos taken on a cell phone may or may not be a high enough resolution to print clearly.

Scanning Printed Photos

Scan your photo at 300 DPI or higher, scaled at 100%. Most scanners are set at a default 150 DPI. Please be sure to change your scanner settings to at least 300 DPI.
Save images as .jpg files at the highest quality setting.
Your photo must be a high resolution to print clearly. High resolution photos are 300 DPI or larger.

Terms of Use

Copyright
All content on the Address to Impress website such as images, designs, logos, text, is the property of Address to Impress, LLC and protected by United States and International copyright laws.

Information Sharing and Disclosure (Privacy)
Protecting personally identifiable information about customers and consumers is important to us. Address to Impress does not share, sell, rent or trade its customer lists to third parties. We share and disclose such information only as described below.

Address to Impress.com will send personally identifiable information about you to other companies or people when: 1) we need to share your information to provide the product or service you have requested; 2) we need to send the information to companies who work on behalf of Address to Impress to provide a product or service to you (unless we tell you differently these companies do not have any right to use the personally identifiable information we provide them beyond what is necessary to assist us).

Personally identifiable consumer information is shared with third parties (such as banks and credit card processors) to the extent necessary for Address to Impress.com to receive payment.

We also may release personally identifiable information when we believe release is appropriate to comply with law; enforce or apply our Customer Agreement and other agreements; or protect the rights, property, or safety of Address to Impress, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction.

In the unlikely event that Address to Impress is acquired, customer account information may be one of the transferred assets. You will be notified via email of any such change in ownership or control of your personal information.

Address to Impress encourages you to review the privacy statements of websites you choose to link to from Address to Impress.com so that you can understand how those websites collect, use and share your information. Address to Impress is not responsible for the privacy policies or other content on websites outside of Address to Impress.com.

Information Collection and Use
Address to Impress collects personally identifiable information when you register for an Address to Impress.com account on our ecommerce site. Address to Impress.com may also receive personally identifiable information from its resellers and other business partners. When you register with Address to Impress.com, we ask for your contact information (such as your name, street address and email address), as well as certain information pertaining to your billing information such as a credit card number.

The personally identifiable information may include, for example, the amount of the transaction, the consumer's name/business, credit card number and expiration date, billing address and shipping address.

Address to Impress.com uses the information collected to fulfill your requests for certain products and services. We may also send customers service announcements, newsletters, and periodic notices about specials and new products from Address to Impress and its affiliates. Personally identifiable consumer information is used to process payment transactions and for no other purpose.

If you post a comment to our blog or post a testimonial on Address to Impress.com, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

Service Mark
Address to Impress is a Service Mark of Address to Impress, LLC. Address to Impress may NOT be used in conjunction with any service or product that is not Address to Impress, LLC’s in any manner that could cause confusion to customers, or in any manner that discredits Address to Impress, LLC.

Log Files

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. Address to Impress.com uses cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on Address to Impress.com.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information, except to prevent fraud or abuse of our systems.

Cookies

As is true of most Web sites, we gather certain information automatically and store it in log files. Information about your computer hardware and software may be automatically collected by Address to Impress. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Address to Impress website.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as your shopping cart, will be limited.

Opt-Out and Unsubscribe

If you no longer wish to receive our promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at contactus@addresstoimpress.com.

Secure Shopping at Address to Impress

You can shop at www.addresstoimpress.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy . Addresstoimpress.com is registered with the Authorize.Net Verified Merchant Seal program.

Press Contact

For press inquiries only, please contact Hillary at hillary@addresstoimpress.com or 662.298.5100.

Catalog Requests

Are you SO excited about Address to Impress paper products and would like to see more?!? Unfortunately, paper catalogs are not available for Address to Impress items. Rest assured that we are constantly updating our website and will have our latest and greatest available to you, our valued customer, as soon as each item is hot off the press! You will receive instant proofs and pricing directly from the Address to Impress website.

Please see our Check it out!, Specials, and Featured pages for the most current happenings at Address to Impress.

Changes to this Privacy Policy

Address to Impress.com reserves the right to modify or amend this Privacy Policy at any time and for any reason. Address to Impress encourages you to review this policy periodically to be informed of how Address to Impress is protecting your information. If you have additional questions about this policy, please contact us at contactus@addresstoimpress.com.
Address to Impress, LLC | P.O. Box 7363 | Tupelo, MS 38802
Effective as of November 29, 2011